UCaaS

Hands On UCaaS

Best Cloud Phone Systems for Sales Teams

We ran the same 200-lead outbound list through nine cloud phone systems built for sales, timing how fast a rep got from a CRM record to a live dial. The gap surprised us. The quickest connected in two clicks with the number logged automatically; the slowest left reps copying digits into a separate browser tab.

Thibaut de LatailladeWritten by Thibaut de Lataillade
Hands On UCaaS

Best UCaaS Platforms

After nine UCaaS platforms tested across a fifty-seat distributed org with PSTN porting, parallel Teams and Slack meetings, and a deliberate carrier failover, the finding that kept rearranging the ranking was that voice quality fell apart in the seam between the UCaaS softphone and the chat app where the team actually lived.

Gloria PanartWritten by Gloria Panart